Frequently Asked Questions

Everything you need to know about shopping with Portland Gear.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return and exchange policy?

We offer a 30-day return window for all unwashed and unworn items. If you need a different size or style, we provide free domestic exchanges to ensure you get the perfect fit.

Do you offer international shipping?

Yes, we ship our gear worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How should I care for my Portland Gear apparel?

To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.

Where are your products designed?

Every piece of Portland Gear is proudly designed in the heart of Portland, Oregon. We focus on creating timeless pieces that represent our city's unique culture.

Can I change or cancel my order after it's placed?

Because we strive to process orders quickly, changes can only be made within 1 hour of purchase. Please contact our support team immediately if you need to modify your order.